haidn
Member
Hi guys,
I read some of the threads that seemed to be associated with this issue, and tried wrapping my shortcode in [noformat] tags, but it didn't work. I checked the source code, and the form is definitely there, just not displaying on the site. Help?
Thanks,
Haidn
It appears that the form css and the necessary scripts are in place for the form to work.
I would test to see if there is some sort of plugin or script conflict by toggling plugins on/off. Carl mentions a pretty handy method here if you're using several plugins.
http://forum.gravityhelp.com/topic/14-beta-4-notification-blanking-email-routing#post-8747
If no love there, it could be something related to your theme itself, you can try temporarily switching to the default WordPress theme and see if you still have the issue. If not, it's obviously something included in your theme files.
haidn
Member
Hi Kevin,
Thanks for the response. I tried disabling all plugins and switching to the default WP theme, and the shortcode appears as text on the page (whereas it doesn't display anything with plugins enabled and custom theme). Still no forms though. Also, I'm sure you got this, but the page in question is at http://www.reachaltitude.com/contact
Best,
Haidn
I narrowed down the issue to the Sharebar plugin based on viewing source, saving the HTML locally and removing scripts line by line until I determined which script was causing the conflict.
This is the javascript that is causing the issue:
<script type="text/javascript">jQuery(document).ready(function($) { $('.sharebar').sharebar({horizontal:'true',swidth:'65',minwidth:1000,position:'left',leftOffset:20,rightOffset:10}); });</script>
It is part of the Sharebar Plugin output.
With this script in place it's preventing the conditional logic from displaying the form. Conditional logic uses Javascript to show the parts of the form that should be displayed based on conditional logic. This script is interfering with that functionality.
We are going to look into why this is happening but it will take more indepth debugging to determine. But it is a plugin conflict caused by Javascript associated with the Sharebar Plugin.
