Form was working fine but now is not displaying
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Form Not Displaying
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Posted 11 years ago on Wednesday February 13, 2013 | Permalink
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It looks like you have some JavaScript errors on the page. Screenshot
When you enable conditional logic and you have JS errors on your page - the form will be hidden because your browser stops executing JS as soon as it hits an error, thus the forms JS never finishes executing to show properly.
You'll want to run through a theme/plugin conflict check to find the culprit:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_ConflictPosted 11 years ago on Wednesday February 13, 2013 | Permalink -
I was going to say it is only when I have conditional logic turned on.
As soon as I turn it off everything works fine.
The theme says it is compatible with your plugin so I need more help...Posted 11 years ago on Wednesday February 13, 2013 | Permalink -
It might not be the theme, it could be a plugin. You'll need to run through those instructions to find out what it is.
Posted 11 years ago on Wednesday February 13, 2013 | Permalink -
Rob
I did run through everything and so far I have not had any luck.
If I provide a login can you figure it out?
Posted 11 years ago on Wednesday February 13, 2013 | Permalink -
I can see what I can do. Add back your conditional logic to the form. Since you are a developer license holder, just fill out this form: http://www.gravityhelp.com/priority-support/
In that form submission, include a WP Admin login and we'll see what we can find.
Posted 11 years ago on Wednesday February 13, 2013 | Permalink -
Looks like your theme is including a super-old version of jQuery in the footer, in addition to the proper 1.8.3 version which is being enqueued by WordPress. See this in the source of the page:
<script type="text/javascript" src="http://ezcruise.us.cloudlogin.co/wp-content/themes/Appointment/js/jquery-1.4.4.js"></script>If you get rid of that call to jQuery and so long as there are no other JavaScript errors on the page, your form with conditional logic will work fine.
If you remove that call to jQuery in the the theme, be sure all of the theme functionality continues to work. It's possible that the theme relies on something specific in the old jQuery, and by removing it, something might stop working. Please test thoroughly after removing this extra, old version of jQuery.
Posted 11 years ago on Thursday February 14, 2013 | Permalink
