PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form not displaying

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Anonymous
    Unregistered

    I've inserted a form here: http://www.operaatelier.com/season/subscriptions/order/ but it seems not to be displaying at all.

    In Chrome's Developer tools, if I disable the gform_wrapper div's style of display:none it shows up properly, but otherwise not at all.

    In other sites I've used Gravityforms on, I see that gform_wrapper still has display:none set, but the forms seem to be showing up fine – just not here.

    I've tried deactivating various plugins to see if there's a jquery conflict somewhere, to no avail.

    Any ideas?

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

  2. David Peralty

    Which version of Gravity Forms and WordPress are you using? Can you confirm you went through the following steps?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

  3. Anonymous
    Unregistered

    After running this test, it seems to be a theme conflict.

    I'm using Gravityforms 1.7.5

    Edit: Also Wordpress 3.5.1

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

  4. David Peralty

    This means that there is some kind of JavaScript issue in your theme that is causing Conditional Logic not to work. You'll have to troubleshoot with your theme developer, or remove conditional logic from your form.

    I do see the following JS errors:

    Uncaught TypeError: Cannot read property 'children' of undefined flexie.min.js:11
    Port error: Could not establish connection. Receiving end does not exist. miscellaneous_bindings:235
    Uncaught TypeError: Cannot read property 'children' of undefined flexie.min.js:11

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

  5. Anonymous
    Unregistered

    After a little trial and error – it looks like the conflict is with flexie.js...

    https://github.com/doctyper/flexie

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

  6. David Peralty

    Glad you were able to figure it out. All my best!

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink

This topic has been resolved and has been closed to new replies.