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Form not going to Paypal

  1. I have paypal set up with a new form. I've set it up and it worked once. Now when you select a product, enter your info, and select 'paypal' as your payment option, it just goes to the normal 'confirmation page' without going to paypal and without sending an actual confirmation email to me (admin).

    Any thoughts on why it would suddenly not work?

    The strange part is, for me, the paypal logo comes up in the favicon area when i submit, though it goes right to the confirmation page.... Not sure how else to explain this...

    URL:
    http://www.mealsy.ca/seasonal-orders/

    Most up to date GF install
    Most up to date Wordpress setup.

    Sub-problem: Totals aren't working, as it seems to multiply by weird numbers based on what you choose.... but i'll figure that out later...

    Posted 5 years ago on Thursday June 13, 2013 | Permalink
  2. Does the form behave the same way when you preview it from within the form builder preview window?

    Posted 5 years ago on Thursday June 13, 2013 | Permalink
  3. For some reason it's working now. Temporary glitch maybe...

    The issue now is the total coming out wrong...if you see that site, and select a few options, then go through to paypal, it gives weird totals.

    Thoughts on this?

    Posted 5 years ago on Friday June 14, 2013 | Permalink
  4. Can you provide a specific set of criteria/steps so we can reproduce the same exact thing you are seeing?

    Posted 5 years ago on Monday June 17, 2013 | Permalink
  5. Check out http://www.mealsy.ca/seasonal-orders/
    I took out the line subtotals because of the messed up totals, but now, once you choose a product quantity, enter your address info, it gives a paypal order saying the quantity is invalid...

    Does this mean that the 'quantity' field really isn't showing a quantity to paypal?

    Posted 5 years ago on Tuesday June 18, 2013 | Permalink
  6. Can you fill out a priority support form for me and include a WP Admin login so we can take a look at your form setup. It will be much easier to handle that way:

    http://www.gravityhelp.com/priority-support/

    Posted 5 years ago on Tuesday June 18, 2013 | Permalink
  7. handling via priority support

    Posted 5 years ago on Tuesday June 18, 2013 | Permalink

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