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Form not redirecting to paypal

  1. DesignWerks
    Member

    I have developed a form at http://northamptonsoccerclub.com/registration/nsc-online-registration/ (password NSC2013). Since I added the Subscription Add on (I think), it will no longer redirect to Paypal upon Submit although the entries process and email notifications are sent - I have noticed that the registration confirmation email no longer contains the value of the "Club Fees" chosen and the Choose Payment field under the form submission says "Array".

    I tried defaulting to the 2012 Theme and turning off all other plugins with no change.

    I also made a simple test form that worked correctly until I added a subscription payment.

    Posted 7 years ago on Monday December 31, 2012 | Permalink
  2. What is the subscription add-on? Is this what you're referring to?

    http://wordpress.org/extend/plugins/gravity-forms-subscriptions/

    That was not developed by Rocketgenius/Gravity Forms. You will have to contact them for their support, especially if your form was working properly before the addition of the add-on.

    Posted 7 years ago on Monday December 31, 2012 | Permalink
  3. DesignWerks
    Member

    Sorry, it was Gravity Forms Subscriptions Add-On, I assumed it came from you. I will follow up with them or redesign the form.

    Posted 7 years ago on Wednesday January 2, 2013 | Permalink
  4. Thank you for that update. Zach Katz is pretty good with support.

    Posted 7 years ago on Wednesday January 2, 2013 | Permalink

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