PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form not redirecting to paypal

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. DesignWerks
    Member

    I have developed a form at http://northamptonsoccerclub.com/registration/nsc-online-registration/ (password NSC2013). Since I added the Subscription Add on (I think), it will no longer redirect to Paypal upon Submit although the entries process and email notifications are sent - I have noticed that the registration confirmation email no longer contains the value of the "Club Fees" chosen and the Choose Payment field under the form submission says "Array".

    I tried defaulting to the 2012 Theme and turning off all other plugins with no change.

    I also made a simple test form that worked correctly until I added a subscription payment.

    Posted 11 years ago on Monday December 31, 2012 | Permalink

  2. Chris Hajer
    Key Master

    What is the subscription add-on? Is this what you're referring to?

    http://wordpress.org/extend/plugins/gravity-forms-subscriptions/

    That was not developed by Rocketgenius/Gravity Forms. You will have to contact them for their support, especially if your form was working properly before the addition of the add-on.

    Posted 11 years ago on Monday December 31, 2012 | Permalink

  3. DesignWerks
    Member

    Sorry, it was Gravity Forms Subscriptions Add-On, I assumed it came from you. I will follow up with them or redesign the form.

    Posted 11 years ago on Wednesday January 2, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Thank you for that update. Zach Katz is pretty good with support.

    Posted 11 years ago on Wednesday January 2, 2013 | Permalink

This topic has been resolved and has been closed to new replies.