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Gravity Support Forums » Plugin Support » Gravity Forms

  1. bwalklet
    Member

    It seems like the shortcode isn't working to put my form in. What's weird is that I have it working on another page: http://www.topratedcoffeemakers.com/contact

    but I can't get it to work here: http://www.topratedcoffeemakers.com/the-ultimate-top-rated-coffee-maker-checklist

    Any ideas? Thanks!

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  2. bwalklet
    Member

    Just realized that the conditional logic of the form is the culprit. Apparently it has been an issue with others who use my theme: Thesis with Marketer's Delight 2. Hoping there is still a solution here.

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  3. Chris Hajer
    Key Master

    You're loading jQuery twice in that page. The correct 1.8.3 version is loaded in the head, and then you have 1.7.2 being loaded in the footer, from googleapis:

    <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js"></script>

    Get rid of this second copy of jQuery and test your form again. If there are no other JavaScript errors, I think you will find that your form works again.

    Please be sure the rest of your theme and plugins work properly after removing this other jQuery version. Some plugins may be pegged to an older jQuery version and not work with the newer version.

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  4. bwalklet
    Member

    OK cool. Which file is it that I'm supposed to be removing the script from?

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  5. David Peralty

    Unfortunately, it really depends on how it was inserted in there. It might be in the footer.php file of your theme, or it might be in another file... It could be inserted by a plugin, I'm not certain. The only way to really isolate it and figure out where it is coming from is to follow these steps:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  6. bwalklet
    Member

    pretty sure it's a theme conflict, as I see that others with my theme have experienced the same issue with no resolve. I was looking for footer.php but couldn't find it.

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  7. bwalklet
    Member

    Yay! Found the script in custom_functions.php....removed it, unchecked the jQuery library box on the page editor (as well as sitewide jQuery library), and voila!

    Anyone with MD2...this is likely what you need to do!

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  8. David Peralty

    Glad you were able to isolate the issue and resolve it. All my best!

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

This topic has been resolved and has been closed to new replies.