Form not showing in thesis 2 « Gravity Support Forums

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126ajax
Member

I have trouble viewing forms here:

http://bitigniter.com/new-client-form/

Form not showing, there is a display "none" in there. Looks like a javascript problems related to theme maybe.

What helped me make some progress was testing in 2010 theme, forms work there, then using actual theme (thesis 2) created simple form and it worked just fine. It seems to be the conditional logic and javascript part.

Also running a wordpress multisite, not sure if its relevant.

Other then that I am lost. Can someone help? how do I fix this without sacrificing conditional logic?

Posted 11 years ago on Saturday December 1, 2012 | Permalink
David Peralty

Hi there, the issue is this in your footer:

<script type='text/javascript' src='http://bitigniter.com/wp-content/thesis/boxes/parallax-slider/js/jquery-1.7.1.min.js?ver=1.2'></script>

If you could remove this, then Gravity Forms should work right, as you have two versions of JQuery being embedded into your site.

Posted 11 years ago on Sunday December 2, 2012 | Permalink
WilliamB
Member

I have the same problem but with another theme. I know the problem is theme related since the form shows when I have the twenty-ten theme activated. But I don't know how to solve it.. Is there somebody that can help me? The page i want to get the form on is http://www.tapijtreinigingzwolle.nl/tapijt-reinigen/.

Thanks!

Posted 11 years ago on Monday December 3, 2012 | Permalink
Chris Hajer
Key Master
You have a JavaScript error on that page:
```
Timestamp: 12/3/2012 5:48:32 AM
Error: TypeError: jQuery(...).tooltip(...).dynamic is not a function
Source File: http://www.tapijtreinigingzwolle.nl/wp-content/themes/theme/js/script.js?ver=3.4.2
Line: 202
```
If you can fix that error on the page, and there are no other JavaScript errors, the form will display. The JavaScript error prevent Gravity Forms from running the jQuery required to display your form.
Posted 11 years ago on Monday December 3, 2012 | Permalink
WilliamB
Member

Thanks for your quick reply Chris..

Do you have any idea how I can fix this Javascript error?

Posted 11 years ago on Monday December 3, 2012 | Permalink
Chris Hajer
Key Master

I'm sorry I don't. It looks to be some code for tooltips on a photo gallery? Are you using photo galleries with tooltips somewhere on the site? Maybe you could make the code run only on that page, or remove the code altogether if you're not relying on it.

I would also let the theme developer know so he can fix it so there is no JavaScript error. The error might not matter on some pages, but it does affect Gravity Forms, which is why the problem shows up there.

Posted 11 years ago on Monday December 3, 2012 | Permalink
WilliamB
Member

Thanks a lot!

Posted 11 years ago on Monday December 3, 2012 | Permalink
126ajax
Member

David Peralty. Thank you for your help.

Gravity Forms working well now.

Posted 11 years ago on Wednesday December 5, 2012 | Permalink