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Form not showing in thesis 2

  1. I have trouble viewing forms here:

    http://bitigniter.com/new-client-form/

    Form not showing, there is a display "none" in there. Looks like a javascript problems related to theme maybe.

    What helped me make some progress was testing in 2010 theme, forms work there, then using actual theme (thesis 2) created simple form and it worked just fine. It seems to be the conditional logic and javascript part.

    Also running a wordpress multisite, not sure if its relevant.

    Other then that I am lost. Can someone help? how do I fix this without sacrificing conditional logic?

    Posted 5 years ago on Saturday December 1, 2012 | Permalink
  2. David Peralty
    Administrator

    Hi there, the issue is this in your footer:

    <script type='text/javascript' src='http://bitigniter.com/wp-content/thesis/boxes/parallax-slider/js/jquery-1.7.1.min.js?ver=1.2'></script>

    If you could remove this, then Gravity Forms should work right, as you have two versions of JQuery being embedded into your site.

    Posted 5 years ago on Sunday December 2, 2012 | Permalink
  3. WilliamB
    Member

    I have the same problem but with another theme. I know the problem is theme related since the form shows when I have the twenty-ten theme activated. But I don't know how to solve it.. Is there somebody that can help me? The page i want to get the form on is http://www.tapijtreinigingzwolle.nl/tapijt-reinigen/.

    Thanks!

    Posted 5 years ago on Monday December 3, 2012 | Permalink
  4. You have a JavaScript error on that page:

    Timestamp: 12/3/2012 5:48:32 AM
    Error: TypeError: jQuery(...).tooltip(...).dynamic is not a function
    Source File: http://www.tapijtreinigingzwolle.nl/wp-content/themes/theme/js/script.js?ver=3.4.2
    Line: 202

    If you can fix that error on the page, and there are no other JavaScript errors, the form will display. The JavaScript error prevent Gravity Forms from running the jQuery required to display your form.

    Posted 5 years ago on Monday December 3, 2012 | Permalink
  5. WilliamB
    Member

    Thanks for your quick reply Chris..

    Do you have any idea how I can fix this Javascript error?

    Posted 5 years ago on Monday December 3, 2012 | Permalink
  6. I'm sorry I don't. It looks to be some code for tooltips on a photo gallery? Are you using photo galleries with tooltips somewhere on the site? Maybe you could make the code run only on that page, or remove the code altogether if you're not relying on it.

    I would also let the theme developer know so he can fix it so there is no JavaScript error. The error might not matter on some pages, but it does affect Gravity Forms, which is why the problem shows up there.

    Posted 5 years ago on Monday December 3, 2012 | Permalink
  7. WilliamB
    Member

    Thanks a lot!

    Posted 5 years ago on Monday December 3, 2012 | Permalink
  8. David Peralty. Thank you for your help.

    Gravity Forms working well now.

    Posted 5 years ago on Wednesday December 5, 2012 | Permalink