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Form not submitting

Gravity Support Forums » Plugin Support » Gravity Forms

  1. sdstrickland
    Member

    I have had a large number of people tell me they tried to submit a form on my site but it never went through. Why could this be.

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  2. Rob Harrell
    Member

    Do you have AJAX enabled? Do you have a link to your form? Do you see any entries related to the people mentioning this?

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  3. sdstrickland
    Member

    Thanks for your reply

    I don't know what ajax is or how to check if it is enable that is probably the problem but I don't know what that is.
    the form is here http://www.myfitwichtia.com/dailydeal

    There are no entries from the ones claiming to have filled it out

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  4. Rachel Happe
    Member

    I'm having the same problem with a new form we built today. I've tried it without AJAX and the submit action is not working. With AJAX it is just hanging... all of my older forms are working. Not sure what is going on.

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  5. Rob Harrell
    Member

    @sdstrickland - I tried pulling up that URL - but getting a not found page.

    @rachel and @sdstrickland - can you check for theme/plugin conflicts

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  6. Rachel Happe
    Member

    I'm using Thesis which has always worked fine. I'll test my plug-ins but I'm not sure why some forms would work and others would not if that is the issue.

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  7. sdstrickland
    Member

    sorry here is the URL http://www.myfitwichita.com/dailydeal/

    Posted 12 years ago on Thursday April 5, 2012 | Permalink