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Form not working in IE9

  1. The form works perfect in Chrome and Firefox but gets hung up at different stages in the submission process, anywhere from 25% to 82% complete, a few times it made it to submit but then would not submit.

    I have done the following to check for conflicts:
    1. Disabled all plugins (they are still disabled)
    2. Tested on Twenty Twelve, Twenty Eleven and Twenty Ten themes, the same problem appeared.
    3. I have disabled Output HTML5 in the settings panel.

    http://thewebtamer.com/lets-get-started-client-worksheet/

    Please advise.
    Thanks for your help.

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink
  2. I made it through the complete form using IE9. I did not fill out most fields, although I did check a few boxes. Is there anything specific I can do to cause this to fail reliably?

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink
  3. I don't know. hmmm, this is frustrating. I'll have to look at it later this evening. Thanks for the quick reply.

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink
  4. You're welcome. I did not see anything obviously problematic. Intermittent issues are hard to troubleshoot precisely because they're hard to recreate.

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink
  5. I just tried to fill in the form and used the exact same fields that you used and it kept stopping at 50%. My client is having problems also. I cleared the browser cache in between tests but I'm not having the same success as you. All of the plugins are still disabled so that's not the problem. What do I do at this point? It is not working for me or my client in another state using IE9.

    I need to reactivate the plugins, need to work on my website some but need this fixed too!

    Posted 11 years ago on Thursday January 17, 2013 | Permalink
  6. I went to the Forms panel and re-saved the form and now it works! I have not made any modifications but it saved it anyway to restart it, so to speak. Thanks.

    Posted 11 years ago on Thursday January 17, 2013 | Permalink
  7. If you have more trouble in the future, please let us know.

    Posted 11 years ago on Thursday January 17, 2013 | Permalink