Hi,
I have multiple forms on my site. The others work but this one does not: http://earthkosher.com/contact-us/
I enter the data in the form fields and press submit and NOTHING happens.
Will send login details privately so you can take a look. Please let me know where to send the details. Thanks.
Looks like you have a 403 forbidden error on submission. The 403 forbidden error is something weird on your server. That's not a normal server response to a Gravity Forms submission. However, I was not blocked from accessing other pages on the site.
Do you have any sort of rewrite plugins installed? They can affect this. Can you submit the form from the preview window within the formbuilder without this error occurring? If so the problem could be caused by a theme or plugin conflict. You can test for those using this information:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
It could be mod_security being a little aggressive or could be folder permissions or file permissions. I would contact your host. If they have access to logs, they should be able to pinpoint what is causing that 403 error.
Closing thread, handling via priority support.
