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Form options not saving

Gravity Support Forums » Plugin Support » Gravity Forms

  1. henrybag
    Member

    I have an issue with the forms not saving the options.
    The main issue is it doesn't save the Confirmation option.
    I go > Form > Edit > Form Settings > Confirmation Message > Page > Thank you page.
    It seems to save and when I go back into the form it doesn't display the saved option.
    Any ideas?
    Thanks
    Henry

    Posted 12 years ago on Tuesday February 7, 2012 | Permalink

  2. Dana Cobb
    Administrator

    Hi, Henry,

    This could be caused by a conflict with a theme or plugin. Can you run through the steps in http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict to make sure that isn't the issue?

    Also, there might be errors that will help us figure out what the problem is. To show errors, you can turn on debugging in your wp-config.php file.

    define('WP_DEBUG', true);

    If you do this and see errors, can you include them in this post and we can go from there.

    Posted 12 years ago on Monday February 13, 2012 | Permalink

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