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Form Preview OK, once embedded in page, it doesn't work

  1. Geert81
    Member

    When I use the preview form, I get the notification and the user sees the 'ok' message.

    When I put it into a page, I see the form, but upon filling it in and submitting I get a refresh of the page, no notification is sent and the OK message is not shown.

    Using WP3.0 and twentyten theme.

    Posted 13 years ago on Wednesday June 23, 2010 | Permalink
  2. Gravity Forms works fine with WP 3.0 and TwentyTen. It sounds like there is some kind of script/plugin conflict that's preventing the form from posting properly.

    Have you tried disabling plugins one at a time and then testing the form? Also, can you post a URL so we can take a look at the form? It's difficult to debug without seeing it.

    Posted 13 years ago on Wednesday June 23, 2010 | Permalink
  3. Geert81
    Member

    Hi Kevin,

    it's weird. I created a test page for you on:
    http://sansangoisse.fr/test-form/ > works fine. So I say great, problem solved and I add the form to my real contact page:

    http://sansangoisse.fr/contact/

    and there it still doesn't work.

    The only active plugin besides the form is the all in one SEO pack.

    Thanks for your help!

    Geert

    Posted 13 years ago on Saturday June 26, 2010 | Permalink
  4. The only real difference I see in the pages is the contact page (non-functioning form) also has the comments form on it.

    Can you try placing the contact form on a page without the comments enabled and see if that makes a difference?

    Posted 13 years ago on Saturday June 26, 2010 | Permalink
  5. Geert81
    Member

    Hi Kevin, tried that and it didn't do it.

    But now I've changed the page url to contact-page and that does the trick!

    Posted 13 years ago on Saturday June 26, 2010 | Permalink
  6. That's strange. It sounds like there was some sort of permalink issue. Glad it's working now though.

    Posted 13 years ago on Saturday June 26, 2010 | Permalink