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Form Shortcode Suddenly Not Recognized

Gravity Support Forums » Plugin Support » Gravity Forms

  1. CrimsonMoon
    Member

    I had forms working for several months, and now they suddenly aren't showing up. Instead, the form shortcode appears on the page.

    I reinstalled the plugin files, but nothing changed. Help!

    I have many forms on the site, but here's an example:

    https://www.njsleepsociety.org/donate/

    Posted 12 years ago on Thursday August 30, 2012 | Permalink

  2. Rob Harrell
    Member

    This sounds like it could be an issue with a theme or plugin in processing shortcodes. Follow the instructions here to test for a theme/plugin conflict and let us know how it goes:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Thursday August 30, 2012 | Permalink

  3. CrimsonMoon
    Member

    Ok, this was quickly resolved. I deactivated the Wordpress Users plugin and the shortcode was recognized again. Thanks for the help!

    Posted 12 years ago on Thursday August 30, 2012 | Permalink

  4. Rob Harrell
    Member

    Right on, glad you got it sorted. Thanks for letting us know!

    Posted 12 years ago on Thursday August 30, 2012 | Permalink

This topic has been resolved and has been closed to new replies.