PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form submission notifications not sending

  1. The rest of the posts say they are being handled via priority support and then closed...

    I'm using the PayPal Pro Add-On and the form submission notifications are not being sent. They send fine without the credit card field. But if I add the credit card field, notifications fail to send, even if I customize the notification form message. Also, there is no error when I fill out the form, it says it was sent successfully...


    Posted 11 years ago on Friday June 7, 2013 | Permalink
  2. Still waiting for some help on this. Thanks!

    Posted 11 years ago on Tuesday June 11, 2013 | Permalink
  3. Can you please submit a priority support form request with all of your details - it will be much easier/faster/better for all of us to figure this out.

    Posted 11 years ago on Wednesday June 12, 2013 | Permalink