Hello,
I've used Gravity Forms many times before but this is my first time utilizing the PayPal add-on. I have four different Gravity Forms set up on one website. Client receives submissions fine via email on all forms (contact etc) *except* the Registration form which includes the registration payment being submitted to PayPal. None of the other forms need PayPal. No "special handling" has been done such as your SMTP documentation so all the forms other than the registration form are submitting with PHP mail just fine.
The registration forms submissions can be found in the Entries in the administration area but they are not being received by email so all the collected information is not being passed by email and can only be viewed via the admin area.
The client has checked her spam folder and the registration form submissions are not in there.
She gets notification from PayPal that payment has been received but this email doesn't include all the necessary info she needs to collect.
All the form notifications are set up the same and work as they should so I don't understand why the registration form isn't sending the collected info but the rest of the forms are. What do I need to do in order to make the registration forms submissions go to the client?
Thank you,
Deb
