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Form works perfectly in all browsers, EXCEPT Firefox?

  1. shelzmike
    Member

    I have built a large for and placed in a new site i am building for work. Here is the url: http://www.webapps.acsdish.com/acs-employment-application

    It works perfectly in all browsers tested, except for Firefox. In FF, it does not display at all. I use Firebug and do not see any errors or anything. This is strange because I usually have the least problems with FF. Does anyone know what might be going on here?

    Mike

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  2. This is most likely a script conflict with the form conditional logic. You will need to test for a conflict with your theme or other plugins as described at the link below.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  3. shelzmike
    Member

    Okay, I will try that. And I suppose anything is possible, especially coming from the expert; however, I am not used to scripts working with every single other browser except one. I will do the tests now and report back. Thanks.

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  4. shelzmike
    Member

    Well, it does seem to be a theme related issue. Its really weird though. I changed the theme and when I opened it in Firefox, it looked the same (just with a different theme, of course) - without the form being posted, but then after about 3 or 4 seconds AFTER the page loaded, it popped up. I really want to use this theme so I suppose I will have to figure out where the problem lies, though I have no errors that I am coming up with.

    I do not at all expect Gravity to help me through this as it is on me, of course; however, if you have any clues as to where to start or some common conflicts, based on the facts, I would greatly appreciate it. Thanks!

    Mike

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  5. shelzmike
    Member

    Taking a look in Firefox, Firebug actually shows all the HTML and script in the window, its just not displaying. However, the weird thing is that it is sort-of greyed out in the window.

    Mike

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  6. Yeah Firebug displays it as gray because it's hidden from view with a style. Something is conflicting with the conditional logic script that your form uses. I'll take a closer look at it Mike and let you know what I find.

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  7. Okay, good fortune. It looks like your theme is enqueueing an old version of jQuery and that's causing an issue.

    I copied your form page to my test area, removed the jQuery reference in the head..

    <script type="text/javascript" src="http://www.webapps.acsdish.com/wp-content/themes/acscorporate/scripts/jquery.js" >

    and the form works as intended in Firefox. You can see it here.

    http://dl.dropbox.com/u/688846/gravityhelp/acs/acs-employment-application.html

    Posted 13 years ago on Thursday August 18, 2011 | Permalink
  8. shelzmike
    Member

    You are the freaking man Mr. Flahaut! Those little things like that KILL me in troubleshooting - always takes me forever to figure it out. You were exactly right and it works perfectly now!

    Thanks again.

    Mike

    Posted 13 years ago on Friday August 19, 2011 | Permalink
  9. LOL. Thanks Mike. I worked in quality control for several years in another life so I'm pretty good at looking for the small stuff. Some of it just comes with experience. I'm pleased I could help out.

    Posted 13 years ago on Friday August 19, 2011 | Permalink

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