Wayne, I just took a look a the page URL you posted, and there are some serious issues with the form. I do not see the fields for Name, Email Address or Subject; just the labels. Also, I see jQuery code being displayed to the visitor without the script tags. None of that is due to Gravity Forms at all. As you have discovered, this is an issue with the Canvas theme from Woothemes. There is little we can do on our end to make this work with their theme. We utilize best practices to ensure our plugin works with well-coded themes and plugins. Every once in a while, there is a conflict, and aside from a bug in Gravity Forms, I have not seen a problem like this that we an solve on our end. This is something you will have to contact Woothemes about.
It looks like something is stripping out the script tags from the Gravity Forms output. There are a couple quick tests you can do.
1. Does the form work from the form preview?
3. Finally, be sure you are not trying to use AJAX in your embed code. reCAPTCHA is not compatible with AJAX.
We're happy to help you troubleshoot, but I don't think there is a change we can make to Gravity Forms which will make it work in your installation.
Posted 9 years ago on Monday October 8, 2012 | Permalink