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Forms display big margin at bottom after upgrade to WP 3.5.1

  1. Nordic Green
    Member

    Hi,

    after upgrading to 3.5.1 the bottom end of each form on our site gets a wide margin. Take a look here, for instance:

    http://www.nordicgreen.se/kundtjanst/uppgradera-ditt-elavtal/

    At the end of the form there is a wide margin after the Submit button. I just can't find the html in "formsmain.css" to remedy this.

    Would be grateful for any help.

    Regards
    Johan

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink
  2. David Peralty

    Looks like something is adding a bunch of line break tags to Gravity Forms. Can you go through the following troubleshooting steps to isolate the issue please? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    You might have to wrap your Gravity Forms embed code with [raw] [/raw] depending on how you theme was developed...This is because theme developers sometimes change how short codes are managed in their theme.

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink
  3. It looks like you have some kind of plugin/theme conflict. Something is outputting < br > tags in your form footer that shouldn't be there. Try testing for conflicts and see if you can pinpoint the source of the problem. http://www.rkt.gs/testing

    screenshot: http://i.imgur.com/nWQfsv5.jpg

    Also, you don't need to edit any of the CSS files that come with Gravity Forms. If you do, any changes you make will be overwritten when the plugin is updated. You should always add any custom CSS to your theme's CSS file.

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink
  4. Nordic Green
    Member

    Hi,

    the raw code took away the problem. Many thanks!

    I turned off my plug ins but the problem is not there I'm afraid. Probably my theme, then. I'll upgrade that and see.

    Regards
    Johan

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink
  5. David Peralty

    Glad you got it sorted. Likely a theme issue. Let the developer know not to change how short codes work in WordPress and the issue will go away for companies like ours. :)

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink

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