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Forms, entries etc. have become inaccesable after update

  1. In a site where GF was updated a while ago it turns out that the forms have become unusable.
    Somehow this was not noticed until the client was tipped about forms not working.

    On the site we get "oeps form not found" (but then in Dutch of course :-) )

    When accessing entries we see:
    ( Warning: Invalid argument supplied for foreach() in /bla/xxx.nl/wp-content/plugins/gravityforms/forms_model.php

    Forms can be created but nothing gets saved.

    We tries various things ,for hours.. no result so far.
    When importing an older database we get:

    WordPress database error: [Table 'xxx.wp_rg_form_meta' doesn't exist]
    SHOW INDEX FROM wp_rg_form_meta WHERE Key_name='form_id'
    
    WordPress database error: [Can't create table 'xxx.wp_rg_form_meta' (errno: -1)]
    CREATE TABLE wp_rg_form_meta ( form_id mediumint(8) unsigned not null, display_meta longtext, entries_grid_meta longtext, PRIMARY KEY (form_id) ) DEFAULT CHARACTER SET utf8

    It is also impossible to delete the plugin altogether en start from zero, that also generates similar errors....

    Tried the meta-fix plugin, no result.

    On the forum I see similar problems, but not solutions as yet.

    Posted 13 years ago on Monday November 21, 2011 | Permalink
  2. There hasn't been a common problem for this. Everyone's issues have been something different and generally server configuration related.

    In order to look into this issue we will need the following information:

    - URL of the site
    - WordPress admin login for the site
    - FTP login for the site
    - MySQL login or PHPMyAdmin login for the site

    You can send me this information directly at carl@rocketgenius.com and we'd be glad to take a look and see what is going on. Reference this forum post so I know what it is in regards to.

    This is a database issue of some kind. Possibly user permission related. It isn't allowing Gravity Forms to create the necessary tables and columns.

    The issue is most likely related to the user configured in the wp-config.php file not having full permissions to the database.

    Posted 13 years ago on Monday November 21, 2011 | Permalink
  3. Hello Carl,

    I just sent the needed data to the e-mail address. Hope you can work with it..
    Thanks in advance for checking it out

    Posted 13 years ago on Monday November 21, 2011 | Permalink