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Forms field not showing in WP dashbord

  1. Hello,
    I've upgraded to the developer license, and installed a form on one of my work-in-progress websites. After I added a form, the "forms" field in the dashboard disappeared (can't find it under "settings" either). The added form is working, and the plug-in is still installed, however due to this issue, I can't edit the existing form or create another form.

    Thank you in advance for your help!

    MJ

    Posted 12 years ago on Wednesday February 15, 2012 | Permalink
  2. Hi, MJ,

    Are you using any permissions/roles plugin? If so, you may need to make sure your user has the appropriate permissions assigned to them to use Gravity Forms.

    If you aren't using a plugin like that, then another thing to check is to make sure there isn't a theme or plugin conflict. You can run through the steps in this article - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict .

    If you still are having problems, can you use the Contact Us form in the forum and send us an admin login so we can go in and take a look? Please reference this forum post so we know with what issue the login belongs.

    Thanks.

    Posted 12 years ago on Friday February 17, 2012 | Permalink

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