PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Forms have disappeared from site!

Gravity Support Forums » Plugin Support » Gravity Forms

  1. abannister
    Member

    I have been using Gravity forms on this site for 5 months and just now the forms have disappeared from the front end. I have not added any new plugins or changed the site except for updating content. Can you help? The forms are visible in the form editing area but not on the pages.

    Posted 12 years ago on Sunday May 13, 2012 | Permalink

  2. David Peralty

    Can you link to your site? Also what version of Gravity Forms and WordPress are you using?

    Posted 12 years ago on Monday May 14, 2012 | Permalink

  3. abannister
    Member

    Hi David, The site is: http://www.theastorhotel.com. I am using WP 3.3.2 and GF 1.6.4.2.1. There are several forms on the site. The one working form can be found at http://theastorhotel.com/the-astor-hotel-apartments/. The main form which is not viewable is located at http://theastorhotel.com/contact-us/.

    Posted 12 years ago on Monday May 14, 2012 | Permalink

  4. David Peralty

    Can you turn No Conflicts mode to Off in your Settings and see if that helps. Am I right in assuming your contact form uses conditional logic?

    Posted 12 years ago on Monday May 14, 2012 | Permalink

  5. Rob Harrell
    Member

    Can you send me an email to rob@rocketgenius.com so I can give you a fix to try out. Please reference this post in your email.

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink