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Forms inactive after update to 1.7.1

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Wilco Verdoold
    Member

    We run a WordPress Network, with Gravityforms.
    Just updated today to 1.7.1.
    But all forms are shown as : "Form not found". When we go to the Gravity Forms admin of a site, the forms for that site will work again.
    But we host over 60 sites, so to visit 60 admin panels it's quite a heavy work. Anyone a fix?

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  2. David Peralty

    How were you updating these sites? Are you using the latest version of WordPress? Is it a Multisite network?

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  3. Wilco Verdoold
    Member

    We updated the plugin via the Network updater and we have the latest version of WordPress.

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  4. David Peralty

    So it is a Multisite installation? Are you using any third party add-ons for Gravity Forms? Running any Caching plugins?

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  5. sromanski
    Member

    I have the exact same issue. Do these sites run on apache or nginx?

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  6. freelanceweb
    Member

    Same problem here.

    Logged in as Network Admin, updated Gravity Forms plugin, then did Update Network. Now sites say "Oops! We could not locate your form.". Re-ran Update Network a couple more times with no luck.

    Weird thing is just logging into each individual sites wp-admin areas seems to fix. Specifically if I reload the page with the missing form error after logging into the individual sites wp-admin area and doing nothing else the form then appears as expected. I previously tried clearing my cache and shift-reloading and such.

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  7. haley
    Member

    We have the same issue after doing a network upgrade to 1.7.1 upgrade.

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  8. Wilco Verdoold
    Member

    Yes, we run on apache, and a WordPress Network...
    Oke, we will send a support ticket, but I cannot garantee that we can leave up a site with the error. I'll do my best.

    Posted 11 years ago on Thursday April 25, 2013 | Permalink

  9. Rob Harrell
    Member

    If anyone here in this thread can provide us with a WP Super Admin login and FTP Access to the network so we can try to troubleshoot this issue it would be most appreciated. Please fill out a priority support form and reference this post. If you could leave at least one site "as-is" with the issue that would be ideal.

    http://www.gravityhelp.com/priority-support/

    We'll leave this thread open so we can post findings/resolutions for everyone else.

    Posted 11 years ago on Friday April 26, 2013 | Permalink

  10. Scott
    Member

    I'm having this issue on 1 site that I maintain. No caching is installed as a plugin (without a doubt) or on the server (that I know of - it's on a LiquidWeb VPS)

    The domain is http://www.pivotpointsecurity.com/

    Posted 11 years ago on Friday April 26, 2013 | Permalink

  11. freelanceweb
    Member

    Is there somewhere to download previous versions?

    I could probably help test by activating 1.7.0 on a couple parked domains then upgrading (to 1.7.2 now) and trying to reproduce.

    fyi - upgrading from 1.7.1 to 1.7.2 did not reproduce the errors for me. I had previously fixed the errors after updating to 1.7.1 by logging into each domains wp-admin area separately, which took a while. Just logging in that way seemed to refresh the tables or something.

    Posted 11 years ago on Friday April 26, 2013 | Permalink

  12. anything
    Member

    I updated to 1.7.1 (or it may be 1.7.2 on some sites not sure) and got "Oops! We could not locate your form." I use WP Super Cache (may not be relevant).

    If I save the post with the shortcode in it, the form reappears.

    Posted 11 years ago on Friday April 26, 2013 | Permalink

  13. Scott
    Member

    Same thing happens to me - by replacing the shortcode it works. However, on other sites I updated, it went smooth and didn't need new shortcodes.

    Posted 11 years ago on Monday April 29, 2013 | Permalink

  14. dcleary
    Member

    My forms are not showing on my website after update Gravity Forms. On WP Admin, says "Form not found." Does anyone know how I can restore my forms?

    I checked and I have 1.7.2. No forms working.

    Messgaes such as:
    Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964 Warning: Invalid argument supplied for foreach() in D:\HostingSpaces\videoguy\videobenefitsguy.com\wwwroot\wp-content\plugins\gravityforms\forms_model.php on line 2964

    Posted 11 years ago on Monday April 29, 2013 | Permalink

  15. barefeetstudios
    Member

    Also having this issue "Oops! We could not locate your form." when trying to publish a new page with the Form shortcode. I never recall having to manually "Make the form active" before, nonetheless, I did that on the Forms listing page, and still no form display. I also disabled WP Super Cache and that had no obvious effect. This applies to a new form I just created.

    Single install on a standalone WordPress site. Developers license.
    PHP Version 5.3.24
    MySQL Version 5.1.68
    WordPress Version 3.5.1
    Gravity Forms Version 1.7.2

    LMK if you still want admin access - I can send you that. Thanks for your help!

    UPDATE: Older forms are working on sites I have updated. The "Oops can't be found" error affects only two NEW forms I just created today after updating to 1.7.2 in case that helps.

    Aloha, Roxanne

    Posted 11 years ago on Tuesday April 30, 2013 | Permalink

  16. iWorldCreative
    Member

    Also having this issue on a multisite. Just logging into the dashboard fixes it though.
    It's a pain that I now have to log into every site to get the forms to work.

    Posted 11 years ago on Tuesday April 30, 2013 | Permalink

  17. barefeetstudios
    Member

    I finally found my error. It was a plugin conflict. So I have deactivated that plugin. Does anyone remember Textile? We used to love it (our site was built in 2004 - the dark ages of WordPress) so now I wil have a bunch of funky links on old posts but who is reading them anyway?

    I can no longer find the TextileWrapper plugin in the repository, so I guess that is the good news. :-)

    Aloha, Roxanne

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  18. wordpressuser
    Member

    c'mon awesome gf people, please give us a repository for downloading old versions!

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  19. Scott
    Member

    I don't have any plugins on this site that I don't on others where the update is working, but maybe there is a lingering conflict in the database?

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  20. dcleary
    Member

    I deactivated all plug-ins and still have no form functionality. Totally messed up. Here's one of my pages where a form should be: http://videobenefitsguy.com/contactconnect/

    Signed, helpless :-(

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  21. tburton1004
    Member

    Hi, I also just updated to 1.7.2 and now my forms will not show up. I am getting this error on some pages: Warning: Invalid argument supplied for foreach() in /****/*****/public_html_fcmod/wp-content/plugins/gravityforms/forms_model.php on line 2964

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  22. David Peralty

    tburton1004 - please go through our troubleshooting steps linked to above, and please link to your form so we can see it in action.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  23. tburton1004
    Member

    David,
    One of my forms is located on this page: http://www.fcmod.org/about-the-museum/e-mail-newsletter-sign-up/
    I also do not see any troubleshooting steps linked. Thanks.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  24. David Peralty

    Here you are - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Sorry about that.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  25. David Peralty

    Can you preview your form? Can you try creating another form as a test and seeing if it works? You didn't move your site recently from one server to another, did you?

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  26. tburton1004
    Member

    I cannot preview my form, when I open it up to try and edit it OR create a new form, it says that there are no fields in the form, and when I try to save a newly created form the fields dissapear. Nothing else about the site has been changed recently other than updating this plugin and a couple of others. I will try the troubleshooting steps next.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  27. tburton1004
    Member

    I just tried activating the default twenty ten theme, and also deactivating all plugins, neither solution seemed to bring my forms back.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  28. David Peralty

    Can you try out Meta Recovery Plugin on our Download Gravity Forms page that can be found over to the right? This, when installed, will add a new sub-menu to Forms. Try using it to get your forms working again. Please make sure you have other plugins turned off, and that you are using the latest versions of WordPress and Gravity Forms.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  29. tburton1004
    Member

    Okay, I just tried this. It says Meta recovered successfully, however the form is still not found and there are still no fields when I go to edit the form.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  30. David Peralty

    Okay, at this point, one of our developers will have to take a look. Can you send me both WordPress Admin login details and FTP access details to peralty@rocketgenius.com with a link to this forum thread please?

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  31. tburton1004
    Member

    Okay, I will get this information to you ASAP, thank you for your assistance.

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink

  32. Scott
    Member

    Same here - will email

    Posted 11 years ago on Wednesday May 8, 2013 | Permalink

  33. Anonymous
    Unregistered

    I'm seeing the original issue posted here as well, on Multisite with WP Super Cache enabled. See here: http://spudpickles.com/submit-a-ghost-story/ but if I login (thereby serving the non-cached version) or if I turn off WP Super Cache for that individual site, then it displays just fine. The same happens on other sites in the network, such as this one: http://imagesbeauty.com.au/ (scroll down a little ways on the home page--currently caching is disabled on this site, so you should see the form just fine).

    I contacted GF priority support, but he merely said to check with the WP Super Cache people. However, now that I've seen this thread, it seems the problem was introduced with the GF 1.7 update. These were working just fine before.

    The crazy part of all this is that other sites on the same Multisite load their forms just fine: http://coolkidschairs.com/contact/

    Posted 11 years ago on Monday May 13, 2013 | Permalink

  34. Anonymous
    Unregistered

    UPDATE: I think I've figured it out... or at least how to fix. It must be that a change in GF 1.7 is not compatible with something cached from previous versions. I went to /wp-content/cache/supercache and deleted the "spudpickles.com" folder, and did the same in /wp-content/cache/blogs. This forces a full re-fresh of the site's cache, because that's all the files for the cache. Once I did that and reloaded the pages in an incognito (Chrome) window, to ensure I was not logged-in, they loaded up fine. I also check the source and at the very bottom WP Super Cache puts some text to let you know if the page is cached or not. It was cached, so it had rebuilt the cache for that page, but now the form was showing up just fine.

    There was no cache folder(s) for the imagesbeauty.com.au site, so I just re-activated caching on it, and the form on the home page is working fine there as well. Not sure if this is the same problem everyone else on this thread is having, but it sounds similar. So for people like Wilco who originally started this thread, I'd say try deleting everything inside the wp-content/cache/supercache and /blogs folders. See if that fixes it. It did for me!

    Posted 11 years ago on Monday May 13, 2013 | Permalink

  35. Scott
    Member

    I don't have caching on the site that I'm experiencing the issue so I think it's more than just a caching issue.

    Posted 11 years ago on Tuesday May 14, 2013 | Permalink

  36. Scott
    Member

    Just a FYI - I tried it with 1.7.4 and get the same thing.

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

  37. David Peralty

    Scott, this thread has gotten so unwieldy. Can you create a new thread, explaining your issue and what you've tried so far, so we can better support your needs?

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

  38. Scott
    Member

    Sure, although it's the exact problem as the thread was started as :-)

    Posted 11 years ago on Thursday May 23, 2013 | Permalink

  39. Rob Harrell
    Member

    Yes, and we are still waiting for someone to send us a WP Admin login and FTP Access to troubleshoot, but no one has. Scott, I've asked that you do so in your new forum post you created.

    Posted 11 years ago on Thursday May 23, 2013 | Permalink

This topic has been resolved and has been closed to new replies.