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Forms not updating prices and won't add items to cart.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. jakfigler
    Member

    Hello,
    I'm using woocommerce, latest version with latest version gravity forms. The products without forms are working great but products with forms are not adding to cart, updating the price, or recognizing the actual product price. When I turn the forms off that product will work fine. When looking at the back end of a product i see this at the top of the page "You must set a price for the product before the gravity form will be visible. Set the price to 0 if you are performing all price calculations with the attached Gravity Form."

    Please help us. We have a groupon going out on monday and our website is broken:(

    Example link where not working properly: http://jakfiglerdesigns.com/shop/product/custom-footprint-jewelry/

    Posted 11 years ago on Friday April 26, 2013 | Permalink

  2. jakfigler
    Member

    Scratch the solved....I have disabled/enabled ajax in a myriad of ways...the forms when applied through the gravity forms product add on extension returns the result that there is no price set, when there is a price set?? anyone else?

    If I load the forms through product descriptions i get no errors, but then gravity forms is not posting the optional pricing to the cart?

    any help would be appreciated.

    Posted 11 years ago on Saturday April 27, 2013 | Permalink

  3. jakfigler
    Member

    Is there any way to get help by contacting gravity forms themselves?

    Posted 11 years ago on Saturday April 27, 2013 | Permalink

  4. microweb
    Member

    If you have a developer license, you can contact Gravity Forms support through the priority support link.

    Posted 11 years ago on Sunday April 28, 2013 | Permalink

  5. David Peralty

    Developer license holders can contact us through the following: http://www.gravityhelp.com/priority-support/

    Posted 11 years ago on Monday April 29, 2013 | Permalink