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Forms preview does not work

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Anonymous
    Unregistered

    My forms previes does not work. It always show 404 Not found page, like:
    http://www.103.sk/wp-content/plugins/gravityforms/preview.php?id=2

    I am logged in as an administrator in my WP, of course.

    Posted 14 years ago on Friday December 18, 2009 | Permalink

  2. Carl Hancock
    Administrator

    This is a plugin conflict. That URL is an absolute URL to a php file. There should no reason it should be throwing a 404 error because if you look at your site files via FTP you will see that preview.php exists within the plugins/gravityforms folder and therefore it should load. Something, not Gravity Forms, is preventing it from loading.

    You are going to have to do a theme and plugin conflict test.

    Test for Theme Conflicts

    - Activate the default theme (Kubrick)
    - Test Gravity Forms to see if the preview works

    If it works, then there is something in your theme, most likely in the functions.php file preventing it from functioning properly.

    If it does not work then you will have to test for Plugin Conflicts.

    Test For Plugin Conflicts

    - Deactivate *ALL* Plugins
    - Activate Gravity Forms
    - Test to see if the form preview works
    - Activate each other plugin one by one, testing Gravity Forms form preview after each plugin you activate.
    - If you hit a plugin that causes it to stop working, make note of it and deactivate it and continue just to test all the plugins you are running.

    When you hit a plugin(s) that is causing a conflict, let us know and we can look into it for you.

    Unfortunately we have no control what other plugins do and some are very poorly written which can cause conflicts with other plugins despite the fact the plugin causing the conflict functions just fine.

    Posted 14 years ago on Friday December 18, 2009 | Permalink

  3. Anonymous
    Unregistered

    Wov, it is crazy but finally I found a problem with files premissions.
    In server error log I found this message:
    [Fri Dec 18 20:52:34 2009] [error] [client 78.98.112.39] SoftException in Application.cpp:256: File "/home/stotri/public_html/wp-content/plugins/gravityforms/js/conditional_logic.php" is writeable by group

    Then I have changed 777 permission on gravity forms files to 755, and NOW IT WORKS
    FINE! :-)

    Looks like my server firewall dislike 777 permissions :-)

    Thank you guys for this great plugin!

    Posted 14 years ago on Friday December 18, 2009 | Permalink

  4. Carl Hancock
    Administrator

    Thanks! Glad to hear you got it resolved.

    Posted 14 years ago on Friday December 18, 2009 | Permalink