Hello Tim, what plugins do you have installed?
This sounds like a plugin conflict and unfortunately plugin conflicts are out of our control. Other plugins can do things that negatively impact our plugin. We can only do so much to prevent it from happening.
The first thing you will need to do is determine if there is a plugin conflict. In order to do so you will need to do the following:
- Deactivate all plugins
- Activate Gravity Forms
- Create a form in Gravity Forms and verify it saves, if it does continue...
- Activate each plugin one by one, testing Gravity Forms by editing and saving a form after you activate each plugin.
When you run across a plugin that causes Gravity Forms to stop working, let us know and we will look into it and see if there is anything we can do on our end to prevent it from happening.
Posted 9 years ago on Tuesday November 3, 2009 | Permalink