Hi,
I'm using a form at http://touringcaramsterdam.nl/offerte/ - using the filled in Email Address as "from address" in "notifications". Still, if I press Reply, the To address is used. So the mail is sent to info@touringcar... and seems to come from info@touringcar... as well. Not from the
customer who filled out the form.
Something I did wrong?
Thanks!
Edde
Can you link to a screenshot/image of your notifications section on that form so we can see how you've filled that out? Looking forward to helping you resolve this.
Hi David,
This is a shot of the whole page: https://dl.dropbox.com/u/20370263/notifications-whole-page.jpg
That looks correct to me. So you are saying that the e-mails sent out should have a reply to address of the e-mail address put in by a user but seems to be replying to the to address?
Usually, this happens from a plugin conflict or a server misconfiguration.
Can you try the following steps to test/resolve plugin conflicts?
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
And if that doesn't solve it... trying out one of the SMTP plugins that exist may resolve the issue for you.
Gravity Forms uses WordPress' built-in wp-mail.php to send e-mail notifications, and while this isn't the most robust e-mail system, it works correctly more often than not.
In order to be able to switch off and on all plugins to test plugin issues, I first removed some unused plugins that were disabled anyway. Then I noticed a small plugin "mail from". Turned it off and everything is working fine. Sorry! Thanks for your quick reply!
No problem. All my best!
