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getting the "problem with your submission." err even when all fields filled out

  1. morgan
    Member

    Hey guys,

    On three of my forms:
    < http://thisisnotaketubah.com/keep-it-simple-ketubah/
    http://thisisnotaketubah.com/the-classic-ketubah/
    http://thisisnotaketubah.com/lets-get-started-creating-an-awesome-ketubah/ >

    I keep getting the "There was a problem with your submission. Errors have been highlighted below" error even when all required fields have been filled out.

    It appears ( although I am not 100% sure ) that this ONLY happens on forms that have pricing fields. Yesterday I had a different, but might be related problem, where it prints the Total price twice, effectively doubling it. I have not been able to solve this issue, either.

    What can I do to get my forms working again?

    Thanks!!!

    Posted 10 years ago on Wednesday May 9, 2012 | Permalink
  2. Are you running the latest version of WP and GF?

    Have you tested for theme/plugin conflicts yet?
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 10 years ago on Wednesday May 9, 2012 | Permalink
  3. I had the same problem this weekend with my wordpress site/gravity forms. It happened out of the blue and gave an error message to fix highlighted areas but nothing was highlighted. It only did it on any criteria that had a dollar amount attached. I did all the steps of testing for conflict and nothing was the problem. I had not updated or added any plugins, the problem simply popped up out of the blue. So i had to go in to the form and remove all condition logic (I have three condition logic rules enabled on one form depending on which product is selected in the product field) and then reset them all... which when you have more than one is tricky... you have to manipulate the form so that it'll allow more than one condition logic to run properly. Anyway, after doing this, the form now works again as it should. So...... not sure what to make of this but it certainly wasn't due to plug in conflict.

    Posted 10 years ago on Monday June 4, 2012 | Permalink