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Getting White Screen

  1. When I try to activate the Gravity Forms Plugin, the WP Admin just turns white. When I delete the GF plugin via FTP, the Admin Screen comes back. Not a great way to start using Gravity Forms. Any help would be appreciated!

    Posted 7 years ago on Friday September 7, 2012 | Permalink
  2. The white screen indicates a 500 Internal Server error. We need to know what that error is. Please enable WP_DEBUG in your wp-config.php or check your server logs. We have the symptom (the white screen) but we need to see the cause (the actual error.)

    This can be any one of several issues on you site. Could be from a plugin conflict, theme conflict, or memory error. We need to see the errors to know which one of these problems is causing the white screen. Thank you.

    Posted 7 years ago on Saturday September 8, 2012 | Permalink
  3. I fixed it. Thanks!

    Posted 7 years ago on Saturday September 8, 2012 | Permalink
  4. David Peralty
    Administrator

    What did you end up having to do? I'm glad it works, but details might help others in the community.

    Posted 7 years ago on Saturday September 8, 2012 | Permalink