GFs suddenly not working... « Gravity Support Forums

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lovebytes
Member

Hi guys,
Last week my site was hacked and I have it mostly back up and running but I am suddenly having an issue with my Gravity Forms. They are displaying fine on preview pages (eg http://blog.lovebytes.com.au/?gf_page=preview&id=5) , but on the published pages, they are no longer working/visible. As you can see here: http://blog.lovebytes.com.au/pre-session-custom-portraiture-questionnaire/

I have the current versions of everything, and my site is using this theme: http://themeforest.net/item/core-minimalist-photography-portfolio/full_screen_preview/240185 so wondering if the updates to the latest Wordpress/theme etc and reinstall of my site have broken the plug in? If so, how am I am able to fix that? I have tried reinstalling each feature and plugin (including GFs) but to no avail.

Thanks so much for any assistance offered!
Tanya. :)

Posted 11 years ago on Sunday June 10, 2012 | Permalink
lovebytes
Member

Further to this, I just deactivated my WP Theme, and activated 2011, and it is working fine, so I'm guessing it is a theme conflict of some sort. :( So frustrating though as up until last week, it was working perfectly...

Posted 11 years ago on Sunday June 10, 2012 | Permalink
Chris Hajer
Key Master
As you discovered, this is a theme conflict. There are a couple JavaScript errors which are preventing your forms from being displayed.
```
Error: missing } after function body
Source File: http://blog.lovebytes.com.au/wp-content/themes/core/js/jquery.ui.js?ver=3.2
Line: 122, Column: 5613
```
and
```
Error: $j(".pp_accordion_close").accordion is not a function
Source File: http://blog.lovebytes.com.au/wp-content/themes/core/js/custom.js?ver=3.2
Line: 351
```
You will need to troubleshoot and resolve those errors. The JavaScript errors are preventing Gravity Forms from working.
Posted 11 years ago on Monday June 11, 2012 | Permalink
lovebytes
Member

Thanks so much Chris, I have found the errors, but am not a coder and don't know enough to fix them. Can you recommend somewhere/someone I could contact that could assist me?

Posted 11 years ago on Monday June 11, 2012 | Permalink
Chris Hajer
Key Master

You can find any number of programmers online who can help you with this. I would recommend going to the source, be that either the plugin or theme provider, and let them know.

If that does not work for you, you can find some additional resources here: http://jkudish.com/recommendations/

We're not affiliated with anyone on that page but I find it to be a good resource for help.

Posted 11 years ago on Monday June 11, 2012 | Permalink