PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Google Apps Emails not going out

  1. I'm a Google Apps user and every now and again my notifications stop going out.

    I've checked with Google's support who assures me all my email (MX) setting are correct.

    Why would they stop going out at one point and then start again - like it did 3 months ago.

    Now it's off again and this is become a really big pain in the ass.

    I've got people filling in the form after attending a webinar expecting to receive an instant response to filling in a form but as of now nobody has received an email all day.

    Pages currently impacted include but not limited to:
    - http://ShiftSelling.com/kcom
    - http://ShiftSelling.com/VisibleGains
    - http://ShiftSelling.com/Friends

    Thanks!

    Craig

    Posted 12 years ago on Wednesday November 30, 2011 | Permalink
  2. Same as on my last post.

    Should have set up multiple MX records that sets up a priority if one Google Apps mail server gets busy.

    See this link http://www.google.com/support/a/bin/answer.py?answer=174125.

    Good Luck!

    Craig

    Posted 12 years ago on Wednesday November 30, 2011 | Permalink
  3. Here is something else that might help.

    I emailed the support team at Dreamhost about this issue and here is what they had to say

    The mail coming from the web server doesn't using Google apps, *** the webserver itself sends the emails. ***

    If you have any more questions then please let me know.

    Thanks!
    Daniel J

    I have sent them another request asking if there is a way for the emails to sent directly via Google apps or a way for the emails to go out immediately.

    Posted 12 years ago on Wednesday November 30, 2011 | Permalink
  4. kyle
    Member

    Dreamhost had an issue over the past couple of days:

    Dreamhost Status: Sending of mail from sites and scripts delayed

    There is some additional information on it in this thead:

    Email notifications stopped working all of a sudden.

    Basically, Google Apps shouldn't have much to do with the sending of emails. Your host will do that. Perhaps try using one of the plugins in the thread above, and see if that helps, but it sounds like the issue at Dreamhost is resolved.

    Posted 12 years ago on Wednesday November 30, 2011 | Permalink
  5. Kyle;

    Thanks for the heads up.

    This morning I installed Cimy Swift SMTP which was incredibly easy to setup and test.

    Once I did that my notifications went out immediately.

    Even though it may have been coincidental but I'm going to leave Cimy Swift SMTP up and running.

    Thanks again,

    Craig

    Posted 12 years ago on Wednesday November 30, 2011 | Permalink

This topic has been resolved and has been closed to new replies.