PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity Form auto scroll down after pressing next

  1. I am currently using gravity form on our website and i made a form with a options and a next button at the end. Everytime I pressed the next button, the form would scroll down a bit instead of staying at the current position before I press next.

    Is this normal?

    Any help would be appreciated. Thanks,

    -Tony

    Posted 13 years ago on Friday August 26, 2011 | Permalink
  2. I'm not clear what you're talking about when you say "I made a form with a options and a next button at the end" Are you talking about a normal multi-page form or something you've customized?

    The multi-page forms do have an anchor tag that should return you to the top of the next "page" when you hit the next button.

    Posted 13 years ago on Saturday August 27, 2011 | Permalink
  3. frey1esm
    Member

    Kevin,

    How can we edit where the tag (gf_1) is placed on the page? My multi-page form is small enough that it doesn't need to have this functionality of moving to the top of the form. In fact , it's a little distracting.

    I'd rather it move to (stay at) the top of the webpage.

    Posted 13 years ago on Friday September 23, 2011 | Permalink
  4. @frey1esm, The anchor is placed automatically and you can't change its position or remove it. The point is that when the user submits the form to continue to the next page, that the next page is the focus in the viewport. That's just good usability.

    If you were on a page with a lot of content above the form and the page refreshed, the form could be out of the viewable area and the person completing it may assume that the form was submitted successfully, when it fact it wasn't.

    You could probably write some custom code or use jQuery to remove it client side if you're set on making it go away.

    Posted 13 years ago on Friday September 23, 2011 | Permalink
  5. frey1esm
    Member

    Thanks Kevin. It would be useful to have the ability to enable or disable the anchor tag. Consider this a feature request.

    Because at the end of the day, it might be good usability, or it might not!

    Posted 13 years ago on Friday September 23, 2011 | Permalink

This topic has been resolved and has been closed to new replies.