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Gravity form is crashed my WP admin :(

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Guernieri
    Member

    hello, I added the gravity form on my WordPress and it caused users to get lost from my administrator, plus some other management functions. Can you help me?

    Posted 11 years ago on Thursday May 9, 2013 | Permalink

  2. David Peralty

    Can you post what exact error you get? What do you see in your admin? What version of WordPress are you using? Can you link to your website? Is it the whole site or just the administration panel that stops working?

    Posted 11 years ago on Thursday May 9, 2013 | Permalink

  3. Guernieri
    Member

    The exact error that is giving and in the database, but i can not simulate again because I have no print; (I can see almost everything in my administration that disappeared was the part of users and products I manage my e-commerce module , wordpress version 3.4.2, the site is (http://www.anvi.com.br), only the panel that stops ...

    Posted 11 years ago on Tuesday May 14, 2013 | Permalink

  4. David Peralty

    Can you turn on WordPress debug and see what error you get please? http://codex.wordpress.org/WP_DEBUG

    Sounds like a plugin or theme conflict. Can you try the following steps to isolate? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday May 14, 2013 | Permalink

  5. Guernieri
    Member

    Good afternoon, I changed the template for wordpress that is already installed and activated the plugin products appear normally now moved to the custom template and it worked perfectly so far at least ....

    Posted 11 years ago on Tuesday May 21, 2013 | Permalink

  6. David Peralty

    Glad to hear things are working for you now. Let us know if that changes. All my best!

    Posted 11 years ago on Tuesday May 21, 2013 | Permalink

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