My name is John Morgan, Managing Director of Morgan Recruiting. I had my website redesigned this fall by E-motional Web Design and they gave me this site information as I am having a great deal of difficulty with my online form recently.
In the beginning of our site, the form worked great and online applications processed smoothly. In the past three weeks, something has happened to the gravity form to cause it to crash for a number of people. I have received numerous reports from applicants that the form simply times out for them - they wait for it to take them to the confirmation page (to let them know their application was received), but that never happens. In addition to the error messages I am getting from applicants, there has been a large reduction in the number of applications (despite increased advertising) and I can see (in the admin section of our site) where there are a number of applicants who visit the application page but we never end up receiving their application.
That this application form is not working properly can be devastating for our business as we rely on online applications in order to hire people for positions.
On online form is located here: http://morganrecruiting.com/online-application/
If anyone can help me and get back to me as soon as possible, it would be very much appreciated.