PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity form not working

  1. Hi, I just created a gravity form.
    First it didn't show upon pressing "preview" and it was not visible on the website.
    When I deactivated "woothemes updater" plugin it was visible upon pressing "preview" but still not visible on the website.
    How can I get it to work with woothemes activated?
    Other forms that I have seem to work just fine.


    Posted 6 years ago on Thursday May 9, 2013 | Permalink
  2. Richard Vav

    Hi Erik,

    Does the form that won't display use conditional logic, if that is the case a JavaScript error is preventing the gravity forms scripts from revealing the required form fields, which would suggest another plugin or theme conflict which you can test for by following this advice

    To try and prevent problems on the gravity forms pages in admin you can enable 'No-conflict' mode on the gravity forms general settings page, it will try and prevent badly coded plugins and themes from including their scripts on the gravity forms admin pages which if coded correctly they shouldn't do.

    Can you provide a link to a page containing the form in question and we can take a look at what scripts are being loaded. A common problem in this situation is multiple and/or incorrect versions of jQuery being loaded.

    Just another member of the community helping out where I can

    Posted 6 years ago on Friday May 10, 2013 | Permalink
  3. Hi Richard,
    The form you will find on
    We use woocommerce and woothemes plugins as well.

    Ideally we would like to integrate woocommerce in the bookings form so that people can pay directly online for this Summer Day Camp Registration Form.

    We do have the Woocommerce and payment gateway with Moneris already setup.
    Is that possible?
    At this moment I have deactivated woocommerce for the sake of this bookingsform but I hope you know the answer to solve this.

    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  4. I am also getting an error message "stack overflow at line: 16" when I fill out the form online.
    Oaawh, I am lost....

    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  5. I have been working with this for hours. I've got the form up on the page and It won't take the name or email in the boxes. I an new at this..I also want the name & email boxes aligned right and left. I found a css code and put it in and after I saved they disappeared.. Also How do you change the size of the font as the title is so big.Please help! Thanks

    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  6. Richard Vav


    It looks like your theme is loading the wrong version of jQuery, version 1.5.1, it should be loading version 1.8.3 which is the version that is included with WordPress.

    <script type='text/javascript' src=''></script>

    Can you copy your themes functions.php file to so I can take a look at how the theme author is including jQuery.

    Did you perform all the plugin/theme testing steps?

    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  7. Richard Vav

    @fuzzymanning the reason it looks like you can't enter anything in the name and email fields is because the font is set to white, if you place the following CSS in your theme's style.css file or wherever you place custom CSS it will change the font to back and increase the font size from 11px to 15px

    .gform_wrapper input[type=text], .gform_wrapper input[type=email] {
    font-size: 15px;
    color: black;

    If you also want to increase the font size for the actual field labels then you can also add this

    .gform_wrapper .top_label .gfield_label {
    font-size: 15px;

    Did you copy and paste gf_left_half and gf_right_half into the CSS Class Name, if so there is the occasional problem that when you save the form pasted classes will be lost, its difficult to say why it does it for sure because it doesn't affect everyone. All I can suggest is try right clicking and choosing the paste as plain text option or typing the class names in.


    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  8. I have several emails from clients that did not geet my response after filling in the form. so the form did not work. I removed them from my website and wanted to check with you what could cause the problem, so I put them on a test website

    Thanks in advance,

    Posted 6 years ago on Saturday May 11, 2013 | Permalink
  9. Thanks Richard! I changed the css as you indicated and it now shows in black. Thank you! **Now I need help with overall sizing. I want mine to overall be smaller. please look at My site is I've tried several things and can't figure out how to do it. I appreciate anyone's help!


    Posted 6 years ago on Saturday May 11, 2013 | Permalink