It has come to my attention that forms being submitted on my site are not then sending the data to me. It works sometimes, I know because I receive submissions. But some prospective clients have contacted me using the contact form, also powered by Gravity, to chase up their enquiry. I've asked them to complete the form again and it is clear nothing is coming through. I even logged in to see the stored forms already submitted and the forms of these two people in particular were nowhere to be found. It was as if they had never completed and submitted a form. They do not receive either error message after submission, nor a confirmation page.
I did a test each time and it worked for me.
What concerns me is that those contacting me may be the tip of the ice-berg and when I think things are slow, it may simply be that more unlucky ones are completing a form in good faith then waiting for me to get in touch. I, not receiving anything, am none the wiser. There is no way for me to know how far reaching this problem is.
If the problem affected every one getting in touch, I would understand. But it only affects some. I updated the plugin today after the second query, and asked him to humour me and repeat completing the form. He did. Again, I received nothing.
What are the conditions when Gravity form will not submit data entered? I am certain it is not user error with this. And others may be affected.
I do not know if any other forms have this problem. Like I said, the people who completed Form X that did not submit, then used Form Y (a standard contact form) to follow up why they had not had a reply and that worked with no problem.
The form presenting problems can be found at: http://www.queencleopatra.co.uk/booking-real-time-erotic-hypnosis
