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Gravity Form Plugin Breaks Admin Login

Gravity Support Forums » Plugin Support » Gravity Forms

  1. spotlightgsu
    Member

    When Gravity Forms plugin is activated administrators cannot log into the admin panel. When i rename the gravity forms plugin folder, it fixes the problem. Any pointers?

    Posted 11 years ago on Monday January 7, 2013 | Permalink

  2. David Peralty

    Sounds like a conflict. Can you turn on WordPress debugging and then turn Gravity Forms on and see if it outputs an error: http://codex.wordpress.org/Debugging_in_WordPress

    Posted 11 years ago on Monday January 7, 2013 | Permalink

  3. spotlightgsu
    Member

    This message after enabling it: The plugin generated 4 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.

    And this message when i view home page: Notice: Undefined index: view in /wp-content/plugins/gravityforms/gravityforms.php on line 65

    Posted 11 years ago on Monday January 7, 2013 | Permalink

  4. David Peralty

    Can you please confirm you are using the latest version of Gravity Forms and WordPress? Also, have you made any edits to any of the Gravity Forms plugin files?

    Posted 11 years ago on Monday January 7, 2013 | Permalink

  5. spotlightgsu
    Member

    Apparently there was un update, however, it didn't say so. But on the plugin page, i checked the box next to the plugin and selected the update action from bulk actions dropdown and it updated.

    Then i went to log out and it goes to a blank page. Same thing it does when i try to log in.

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink

  6. spotlightgsu
    Member

    Any update on this?

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink

  7. Chris Hajer
    Key Master

    If you are receiving a blank page, a 500 Internal Server Error should be logged. Please check with your host to determine what error is causing the blank screen.

    You can also start clean with no plugins and a default theme, either twenty ten or twenty eleven, then install and activate Gravity Forms. Checking for theme and plugin conflicts is normally something we suggest when you have access to your admin, but you do not, so you will need to remove Gravity Forms first, then get into your admin, activate a default theme and deactivate all plugins, then activate Gravity Forms. The steps are documented here http://rkt.gs/testing

    Posted 11 years ago on Wednesday January 9, 2013 | Permalink