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Gravity Form won't go to PayPal on Submit

  1. I've created a form for a product several times at http://www.lineleoff.com, and have a few other sites using Gravity Forms, and I'm confused on why things aren't computing here.

    The form is simple: name, e-mail, product price of $199, hidden. Custom submit button image to send the customer off to PayPal to pay for the class they are registering for.

    The button sends them no where when submitted, as far as I can tell the page doesn't even reload, the status bar (firefox) says "contacting http://www.lineleoff.com, making me think it's doing something...then simply stops, nothing reloaded, not sent to PayPal.

    When I unhide the product, and add a total to see what's going on, test if that fixes it (I wasn't sure if a total was REQUIRED, i didn't think so)...it totals out to 0.00 on the page regardless of what I do. I've switched the product to a choice option and populated option, and even when I select them, they still show 0.00 ... what's going on here? Any idea on a fix.

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink
  2. I got it to forward to PayPal once after I turned off ajax ... but the total still isn't computing, so I removed it.

    Now it just reloads the page and shows the confirmation.

    I readded the total, now it won't send to PayPal...what in the world!

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink
  3. Can you send me a WP Admin login so I can take a look at your setup? Reference the post in your email. rob@rocketgenius.com

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink
  4. baseball
    Member

    same problem, albeit I'm testing without Authorize.net setup yet. I use an image to submit the form ask for text to be dispayed as confirmation. When I click the submit button, the browser says contacting {my site name} then stops. I never get to the confirmation page although the order is listed in the entries and both emails do go out. Same thing happens when I remove the Authorize.net CC field and just try to submit the form without that connection. BTW, I'm not using ajax either and I tried submitting with both IE and Firefox.. it goes nowhere.

    Posted 12 years ago on Thursday April 19, 2012 | Permalink
  5. @baseball can you please start your own thread so we can better assist you there. Please provide as much details as you can, as well as a link to your form.

    Posted 12 years ago on Thursday April 19, 2012 | Permalink