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Gravity Forms Corrupted - Not Working After Multiple Installs

  1. BrettBorders77
    Member

    I have had a hellacious problem with my Wordpress being hacked many times.. and I have installed WP from scratch. I can't seem to get GF working. I worked great the first few times... but even after I have do the "uninstall" procedures from the GF Wordpress menu... wiped it off the http://FTP.. uploaded a clean fresh version of 1.5.8.2 (or whatever is the newsest).. the form won't edit properly and it gives me gabbles of code output about the top headline of the Form Editor. Here is an example.

    ","subject":"New submission from {form_title}","message":"{all_fields}"}};

    Sometimes it will spit out several lines of code fragments.. but never a proper PHP error.

    I suspect there is some kind of lingering metadata or some kind of issue that won't let it start fresh. I am running the newest version of WP and PHP 5. What can I do?

    Please help?

    Posted 13 years ago on Tuesday June 28, 2011 | Permalink
  2. This sounds like some sort of data corruption as a result of your site getting hacked. When you said you started from scratch, does that include your database? Did you create a new database and install WordPress completely from scratch? It sounds like you did not, because otherwise the data wouldn't be corrupt.

    Posted 13 years ago on Tuesday June 28, 2011 | Permalink
  3. BrettBorders77
    Member

    I want to assure you that I wasn't hacked, just comment spammed to death. The databases was backed up and re-importeted... I cannot delete 4 years worth of posts and comments. The new Wordpress is perfect and all permissions and security are pixel perfect. I have new security software installed. All posts, comments and plugins and software work flawlessly except Gravity Forms. Whenever I delete GF... it seems to "remember" some metadata from previous form install attempts... and generate funny results. No one can contact me. What can I do to get it up and running fresh?

    Posted 13 years ago on Tuesday June 28, 2011 | Permalink
  4. BrettBorders77
    Member

    More specifically... I can create a form... but I cannot edit the text in the "We'd love to hear from you!" header -- or add new fields.

    Posted 13 years ago on Tuesday June 28, 2011 | Permalink
  5. This sounds like some sort of conflict rather than data corruption, but it's difficult to tell without seeing the issue first hand. Can you send me a WordPress admin login for this site via our Contact Us form so I can take a look? http://www.gravityforms.com/contact-us/

    Posted 13 years ago on Tuesday June 28, 2011 | Permalink

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