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Gravity Forms Doesn't Work With My Theme

Gravity Support Forums » Plugin Support » Gravity Forms

  1. beyonddesignmedia
    Member

    I'm sorry I posted this twice with user "beyonddesign" and that user and those posts can be deleted as my license is actually tied to this account....

    I'm sure you run into this a lot but I bought a popular theme that I really enjoy from ThemeForest and Gravity Forms doesn't seem to be compatible with it. When I put my multi-page form on the page, I can't click to the next page when using the form. I don't know if you're using ajax or something there, but it works fine in my other themes, just not with Showtime. Can you please help me figure it out?

    http://accucolorweddings.com

    Posted 12 years ago on Monday August 22, 2011 | Permalink

  2. Carl Hancock
    Administrator

    We would need to be able to access a page on your site where the form is to see the issue happening. When I go to the link you provided I get a WordPress login screen.

    The issue is going to be theme related. It's common, especially in ThemeForest themes more often than not, for theme developers to not do things properly which can cause problems with plugins.

    Posted 12 years ago on Monday August 22, 2011 | Permalink

  3. beyonddesignmedia
    Member

    Sorry about that...I took it off...see this page...

    http://accucolorweddings.com/purchase/

    Posted 12 years ago on Monday August 22, 2011 | Permalink

  4. Carl Hancock
    Administrator

    The first thing I would suggest doing is testing that form with AJAX turned off. Edit the page, and set AJAX to false instead of true for the shortcode. It looks like something in the theme (or another plugins) is causing problems with the AJAX.

    Posted 12 years ago on Monday August 22, 2011 | Permalink

  5. fabiodagata
    Member

    Can you also take a look at this page? AJAX is already turned off in the form. Any adeas why it's still conflicting with the theme? http://www.spatverandert.nl/reserveer-een-plekje/

    Posted 11 years ago on Tuesday July 10, 2012 | Permalink

  6. Chris Hajer
    Key Master

    Discussion continued here:
    http://www.gravityhelp.com/forums/topic/how-to-solve-a-theme-coflict

    Posted 11 years ago on Tuesday July 10, 2012 | Permalink

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