PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity Forms E-mail notifications

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cjanusa
    Member

    When using e-mail notifications, I notice when I receive my e-mails from GRavity Forms they say my "From" email and then "via gator1699.hostgator.com", hostgator being my hosting provider. Is there a way to make this read a different domain such as mail.mydomain.com? Is that something that is set through wordpress, or needs to be set on my hosting platform?

    Posted 12 years ago on Monday January 30, 2012 | Permalink

  2. Richard Vav
    Administrator

    Checking the google support page regarding the 'via' extra information that gmail displays, suggests that you need to edit your domains dns to add spf and dkim txt records

    http://support.google.com/mail/bin/answer.py?hl=en&answer=1311182

    You can find out more about setting up SPF in this article by Joost de Valk
    http://yoast.com/email-reliability/

    You might also be better installing a Wordpress smtp plugin such as http://wordpress.org/extend/plugins/wp-mail-smtp/

    Posted 12 years ago on Monday January 30, 2012 | Permalink

  3. cjanusa
    Member

    Many thanks!

    Posted 12 years ago on Monday January 30, 2012 | Permalink