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Gravity forms not compatible with Sermon Browser, sending empty E-Mails

Gravity Support Forums » Plugin Support » Gravity Forms

  1. zaehlpixel
    Member

    As described in this topic (http://www.gravityhelp.com/forums/topic/form-entries-not-saved), Notifications are not sent out correctly because of another Plugin: Sermon Browser. Field entries are not being saved. You see there are new messages (because of the number), but somehow they aren't being shown and it always is "There are no notifications..."). I would be glad if there could be a solution for both plugins not working with gravity forms. Someone has to make the first step :-(

    Posted 12 years ago on Thursday September 13, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Can you post a link to your site? Maybe we can what the conflict is right off the bat.

    Posted 12 years ago on Thursday September 13, 2012 | Permalink

  3. zaehlpixel
    Member

    I reactivated Sermon Browser for you to test. This is the page with the form at the bottom: http://kinderbuero.doppeldecker.info/doppeldecker/bild-upload/
    Tell me if you need more info.

    Posted 12 years ago on Friday September 14, 2012 | Permalink

  4. Chris Hajer
    Key Master

    I submitted a file with my email address. Should I receive an email notification?

    I think I will need an administrator log in for the WordPress site. Or, is there an easy way to recreate the problem? If I install the Sermon Browser, should the problem with notifications and missing entries be apparent on my site?

    Posted 12 years ago on Friday September 14, 2012 | Permalink

  5. zaehlpixel
    Member

    No, there's no Notification for senders. I'll give you access to the backend. See your twitter mails.

    Posted 12 years ago on Friday September 14, 2012 | Permalink

  6. Chris Hajer
    Key Master

    You can email chris@rocketgenius.com if you need to. Thanks

    Posted 12 years ago on Friday September 14, 2012 | Permalink

  7. Chris Hajer
    Key Master

    I took a look at your site and it is definitely something with the sermon browser plugin. It is preventing the entry from being created and also causing the administrator notification email to be blank. I looked through their plugin code to see if I could spot what would cause this, but I did not find anything. Have you contacted their support already?

    I did spot this in their code which seems related:

    [php]
* Intercepts Wordpress at earliest opportunity. Checks whether the following are required before the full framework is loaded:
* Ajax data, stylesheet, file download
*/
function sb_hijack()
    Posted 12 years ago on Friday September 14, 2012 | Permalink

  8. zaehlpixel
    Member

    Thanks for your efforts. No, I didn't contact them, will do this. Until then I leave it deactivated.

    Posted 12 years ago on Monday September 17, 2012 | Permalink

  9. Chris Hajer
    Key Master

    Please let us know what you find out. Thank you for keeping us informed.

    Posted 12 years ago on Tuesday September 18, 2012 | Permalink