pyroboy024
Member
I have read on the forms thats this could possible be a jquery conflict issue... i've got all my plugins running in "No Conflict" including Gravity Forms...
I've set this basic page up with a few conditional logic fields so i'm really hoping someone can help me out the template support isn't much help so i'm kind of at a loss here.
http://www.garagedoorsolutionstx.com/?page_id=1109
Thank you for any support or advice
Richard Vav
Administrator
Unfortunately when I tried your link I got a Clouflare 'This website is offline' message.
When a form that uses conditional logic fails to display it usually is down to a JavaScript error preventing the Gravity Forms scripts from revealing the fields, without seeing your page it is impossible to say what the exact problem is, all I can suggest is you make sure that only one copy of jQuery is being loaded in the header and that it is version 1.8.3 which is the copy included with WordPress. Other than that I would advise that your follow this advice http://rkt.gs/testing and test for a plugin/theme conflict.
Regards,
Richard
--
Just another member of the community helping out where I can
Richard Vav
Administrator
One other thought, as you are using CloudFlare if you have Rocket Loader enabled on the CloudFalre Performance settings tab I would try disabling it as it is still in beta and I have experienced problems with it preventing the Gravity Scripts loading correctly therefore preventing the form from being revealed.
Richard Vav
Administrator
The reference to 1.9.2 in your functions file is the css file for jQuery UI, assuming the link to the jQuery script hasn't been hard coded into the the header.php or footer.php files it is probably loading the local copy which if you are running WordPress 3.5 will be version 1.8.3
Richard Vav
Administrator
Not yet, I am still seeing the CloudFlare offline message, DNS changes can take 24-48hrs to propagate.
I had a conflict, but I used the code below in my theme's function.php to load the google jquery instead of the hosted query and it resolved the issue for me:
function modify_jquery() {
// if (!is_admin()) {
// comment out the next two lines to load the local copy of jQuery
wp_deregister_script('jquery');
wp_register_script('jquery', 'http://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js', false, '1.7.2');
wp_enqueue_script('jquery');
// }
}
add_action('init', 'modify_jquery');
Richard Vav
Administrator
@microweb jQuery 1.8.3, the version that ships with WordPress, is currently the recommended version to use, using an older version can leave you vulnerable to bugs and security issues. jQuery 1.9 and now 2.0 are also out but I would advise against using these versions until they are also shipped in with WordPress to avoid any problems due to the major changes made in them.
Richard Vav
Administrator
@pyroboy024 Your jQuery version is correct, there is a javascript error being reported.
I can see from the list of scripts being loaded on the page that you are using JetPack, if I remember correctly I remember reading another thread somewhere where there was a conflict with JetPack, did you perform the plugin/theme testing http://rkt.gs/testing
pyroboy024
Member
removed the jetpack plugin went through and test each plugin and the from still failed to load on the theme so went back to default theme and the form loaded right up... next i activated all plugins one at a time and it still worked on the default theme so this issue has to be coming from the theme... i don't know how to diagnosing this issue :(
Richard Vav
Administrator
Your theme is including several js files which you can see on lines 55 to 63 of your functions.php file, identifying the problematic script may involve temporarily preventing each of those scripts from loading. As it is a theme conflict you should probably contact your theme provider for their support.