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Gravity forms showing unused fields in shopping cart.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Bozac
    Member

    Hello! Great plug in buy the way.

    So the main issue im having is. With using Wordpress and Woocommerce as the foundation. I have installed Gravity forms to handle a clients request to allow additional product/add-ons to a main product. These additional product/add-ons have individual quantity input fields.

    Upon a user selecting any variable of options and quantities for this product, then adding the product to the cart (Submitting the form). What you see in the cart is the main product and the selected product/add-ons and the quantities selected, just fine. Yet any remaining product/add-ons not given a quantity/selected on the product page are passed along as well to the shopping cart. :(

    Is there a way to keep the other parts of the form (The ones not given any data) from showing in the shopping cart?

    Here is a link to the product page with the form in question.
    http://www.mytrickrc.com/shop/uf-7-controller/

    Thanks much and talk soon
    -Paul

    Posted 11 years ago on Monday May 13, 2013 | Permalink

  2. Bozac
    Member

    Hello??

    Posted 11 years ago on Sunday May 19, 2013 | Permalink

  3. J.
    Member

    I have the same problem? Is there any support here? it's been a week since the initial request!

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

  4. Bozac
    Member

    So is my $200 I spent worth any type of support???? Please and thank you!

    Posted 11 years ago on Thursday May 23, 2013 | Permalink

  5. David Peralty

    Hi there, we don't have any way to control the WooCommerce Shopping Cart, in fact, the add-on for WooCommerce was created by the WooCommerce team and they would likely have the answer you are looking for.

    As for your question about support, if you have the developer license, please take advantage of our Priority Support - http://www.gravityhelp.com/priority-support/

    The forums get busy, and posts get buried, where our Priority Support is a full ticket system. I am so sorry your messages got overlooked, and I hope you'll never experience this again.

    Posted 11 years ago on Thursday May 23, 2013 | Permalink