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Gravity forms stopped working, can no longer edit fields

  1. I'm hoping that you can help me. For some reason, I can no longer edit any form I have created with Gravity Forms. I can create new forms, but cannot edit new fields. This is a big time bummer! I would very much like to upgrade to multi-user license because I have some major plans for my other sites, but I will not do that until I can figure out what is going on here.

    Posted 9 years ago on Saturday June 26, 2010 | Permalink
  2. You can create a new form, but can't edit the new form fields? Or you can't edit existing forms/fields? Or.. can you edit the fields, just can't save the form once you do?

    Sorry, lots of questions but it will help narrow down the possible problem.

    Posted 9 years ago on Saturday June 26, 2010 | Permalink
  3. I can create a new form but not edit new form fields. I also cannot edit any field in an existing form. I can save a new form, but not edit it. Readers are able to enter data into my existing forms and successfully submit them.

    Posted 9 years ago on Monday June 28, 2010 | Permalink
  4. @Carole The first thing you need to do is determine if this is a plugin or theme conflict. You will need to activate the default WordPress theme and then deactivate ALL other plugins.

    Once you have done this, then test Gravity Forms. If it works properly then activate your theme. Once your theme is activated, test Gravity Forms again. If it works fine then it is probably a plugin conflict.

    Activate each plugin one by one and then test Gravity Forms after each plugin you activate. Once you hit a plugin that is causing a problem with Gravity Forms, that is the plugin that has an issue.

    If it's a plugin that is causing the problem then the plugin is most likely outputting Javascript EVERYWHERE in the admin, even pages it should not, because of poor coding practices. This can cause problems such as this to happen.

    Posted 9 years ago on Monday June 28, 2010 | Permalink
  5. Thanks, Carl. My tech guru has already done all of those steps, but we could not determine the cause. Any other suggestions?

    Posted 9 years ago on Tuesday June 29, 2010 | Permalink
  6. If you send us a WordPress admin login via our contact us form we can look into it.

    Posted 9 years ago on Tuesday June 29, 2010 | Permalink
  7. Carl,
    I sent that info via contact form on Saturday, but have heard nothing. Do I need to resend it?

    Posted 9 years ago on Tuesday June 29, 2010 | Permalink
  8. I have finally found the culprit, in case anyone else is having similar issues, the culprit is the plugin "Find me Elsewhere" You must deactivate that plugin in order to edit your forms. And then remember to turn it back on when you're finished editing.

    Posted 9 years ago on Thursday July 1, 2010 | Permalink
  9. My bad, you really did respond to me. I just found it in my spam filter. Thank you so much for taking the time to help me out!

    Posted 9 years ago on Friday July 2, 2010 | Permalink
  10. No problem Carole, glad we could help.

    Posted 9 years ago on Friday July 2, 2010 | Permalink

This topic has been resolved and has been closed to new replies.