Hi there,
I purchased gravity forms a while back and created the forms I needed ... everything was working fine
I have not made any changes to my website in a while.
However I loaded the following pages
http://eha-duplication.co.uk/cd-duplication/
http://eha-duplication.co.uk/dvd-duplication/
and there should be a gravity form in the widget section on the right
However it has disappeared?
I have recently updated to the latest version of wordpress
any help would be much appreciated :)
Do your forms show in preview within the GF admin?
Can I have you test for the following:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
I am having the same problem on my site. I've just had a visitor to my site fill in the gravity forms contact form to let me know that a form on another page is not showing up.
I haven't looked at my site for a few weeks and I definitely haven't changed anything.
So one form on the contact page is working, a questionnaire on another page is not showing up.
url - http://www.wpformoms.com/contact - form shows up
url - http://www.wpformoms.com/hire-me - form does not show up.
All plugins, Wordpress & theme is up to date.
dyzne - You have some JavaScript errors that could be causing your problem:
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.wpformoms.com/hire-me/wp-content/MyFontsWebfontsKit.css
Uncaught TypeError: Cannot read property 'top' of null scroll.js:19
Please specify a ShareThis Publisher Key
For help, contact support@sharethis.com buttons.js:1
Failed to load resource http://www.googleadservices.com/pagead/conversion.js
Ewan25 - Can you e-mail me an admin login at peralty@rocketgenius.com and I will take a look?
dzyne - does it show in preview mode in the Gravity Forms admin? Which version of Gravity Forms and WordPress are you using?
dzyne - I still see the following JS error:
Uncaught TypeError: Cannot read property 'top' of null 539c0afa.044039.js:17
Please specify a ShareThis Publisher Key
For help, contact support@sharethis.com buttons.js:1
Unknown RPC service: undefined apis.google.com/_/apps-static/_/js/gapi/plusone/rt=j/ver=sAb-ONpx5nc.en./sv=1/am=!3Knd3SMj0U-IYYHMOA/d=1/rs=AItRSTPbUMOHmYCXJQH-C0Gx0ULsZZV90g/cb=gapi.loaded_0:207
Can you please sort this out? Also, can you e-mail me an admin login/pass at peralty@rocketgenius.com for me to try to help you out?
I don't understand why the Share this stuff is happening - I have the Digg Digg plugin & it requires a share this publisher ID, which i have, & it's entered so I don't know why it's showing this, but nothing has changed with that configuration during the time that that one particular gravity form stopped working.
Can you embed the form back on your Contact Page so we can see what is happening? When you are using conditional logic, the JS gets a bit more touchy and we need to get rid of any errors to make sure there isn't a conflict being created.
Ok, I have put the form back on the page http://www.wpformoms.com/hire-me/
I also deleted the Share this publisher id & disabled that email option within Digg Digg that was requiring the publisher id.
Looks like a JS file from your theme is throwing an error: screenshot
Are you familiar with how to comment out JS files?
jboyer
Member
I am having the same problem. I have a form with conditional logic, that will not display on my site, yet works fine in preview. It does not work in the default theme, nor does it work with plugins deactivated I get the following error
.jQuery(this).chosen is not a function
Line 655
jboyer - can you please link to your form?
jboyer - You have this in your theme's head:
<script src="http://midwestrejuvenation.com/js/jquery-1.6.2.js"></script> Hence the conflict with your current theme. You already call the correct version of JQuery higher up.
Rob - I can't comment that line it - it is necessary for the way the front page of my theme works. The Scribble theme and that particular form worked before & there have been no updates to the Scribble theme from Studiopress, which means something has changed in the functioning of Gravity forms.
I haven't changed anything - Gravity Forms has changed. So how do I fix this. I've just been raving to people about how fantastic GF is & now I can't present them with a rather vital form because GF is all of a sudden being touchy with functionality (conditional logic) which is one of the great features of GF.
Can you update to the latest version of Gravity Forms for me, we just released it yesterday.
dzyne - Can you let us know what they said? If they think they know why things aren't working for you, we would be happy to work on a solution. We really do want to make things work again for you. We've been working to extend the compatibility of Gravity Forms, and so if you can help us troubleshoot your issue, it would be greatly appreciated.
I understand that certain things are related to your theme or functions of your site, but if you can try what we ask, and we can find the conflict, then we can figure out what solution needs to be created.
Another forum member posted this question:
"I'm having a conflict with Gravity Forms and conditional logic. GF is up to jQuery 1.7.2 and my site is using 1.7.1 - could this be where the problem lies? I've already ruled out other plugin conflicts. If so, how can I update my site's jQuery version to 1.7.2?"
And the response from one of the moderators was this:
"Genesis is using WP built in jQuery. Contact the folks at Gravity forms if there is a problem."
Hope this helps, because this is way beyond me.
Thanks
If you could quickly test with the Twenty-Eleven theme, we would know for sure what is happening, but Gravity Forms should work fine with JQuery 1.7.1. The default WordPress theme uses 1.7.1. If everything works, then we will know that there is some conflict between your theme and Gravity Forms and can troubleshoot from there.
If you could quickly test with the Twenty-Eleven theme, we would know for sure what is happening, but Gravity Forms should work fine with JQuery 1.7.1. The default WordPress theme uses 1.7.1. If everything works, then we will know that there is some conflict between your theme and Gravity Forms and can troubleshoot from there.
Okay, I think the best way to resolve this would be to get an admin login from you. Can you e-mail me at peralty@rocketgenius.com and link to this forum thread. I'll take a look at things, and get developers involved if need be.
Great, I will focus on getting this sorted out for you today.
@dzne Just so you are aware, whoever posted on the StudioPress saying Gravity Forms uses jQuery v1.7.2 is incorrect. Gravity Forms, like StudioPress, uses the built in jQuery from WordPress which means it uses jQuery v1.7.1 when running WordPress v3.3+.
Also to clarify some comments here regarding conditional logic being delicate, etc. that isn't the situation. Conditional logic uses javascript. When your browser encounters ANY javascript error on the page, it will quit executing any remaining javascript. When this happens, the conditional logic javascript doesn't get executed and the form is not displayed. So these types of issues have nothing to do with conditional logic being delicate or touchy, it has to do with how javascript fundamentally works within your browser.
These issues aren't caused by problems or "delicate" code in Gravity Forms, they are caused by javascript errors being output by a theme or another plugin. Sites shouldn't have javascript errors and when they exist, they need to be corrected because they can impact your browsers ability to execute javascript just like they have here.
That being said, have you already corrected the issue? When I view the page at the URL provided, the form appears fine and conditional logic is working.
I am visiting the form on this page: http://www.wpformoms.com/hire-me/
Also just wanted to note that in the future please post your own support forum request when you have an issue rather than post as a reply to someone else's issue. The original posters issue was already resolved, his issue was caused by unrelated javascript errors on his site preventing the browser from executing conditional logic.
The result was that the scroll.js seemed to be looking for a value on any page it was included it on, and was only being actively used on the home page of your site. By making sure to only enqueue this script on the home page, I was able to solve the issue at hand. The theme developer should make sure to only include scripts on relevant pages so that this kind of issue doesn't happen again.
I've e-mailed you the change I made to the theme, and ask that you pass it along to the developers.
We are having a problem with our gravity forms. The forms show up but the forms are not delivering the forms data to our emails. We can see the entry in the admin panel for any submitted forms but the results do not get sent to us to see what has been submitted by the user.
This is the form that is giving the issue we're trying to resolve http://www.4clicks.com/demo-request/
4clicks, please make your own post regarding your issue.
