We're having almost all Customers fail to purchase through the site http://www.swiftprintuk.com.
It seems we have two on going issues possibly linked.
Customers are selecting products and the product is failing to add to the cart at all.
Example of this is: Canvas product, select to upload a photo later, enter email and the product fails to add to the cart.
The second issue is that our Uploader is failing to upload the artwork. The form processes but the the image doesn't attach/reach as far as us. The message on the processed form email for the upload reads:
FAILED (Temporary file could not be copied.)
The problem seems to be intermittent. We've got the latest version of Cart66, Gravity Forms and WordPress installed.
Out Hosts have also reported that they have not updated any server site settings.
Unsure where the issue is and we're currently loosing business due to this.
Please can anyone help?