PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

HELP! PLEASE! Formula field values wrong in Notification and Confirmation

  1. Hello Forum!
    I have a problem that I see repeated in many questions in this forum. But I find the final answer. I mean the right solution.
    I have created a field "Number" with calculation.
    This calculation refers to a deposit payment.

    Calculation Formula deposit = {Total: 1} * 35/100
    I mean a field that informs the user must pay a deposit of 35% of the total reservation.

    This field works correctly but the PROBLEM is that:
    Both the notification and in the confirmation of my form get an error. Because this field calculation returns 0.

    How I can fix it? I have seen more than 20 topics on this subject here. But no answer solves my problem.

    Help! Gravity Support!

    Posted 9 years ago on Friday May 24, 2013 | Permalink
  2. What version of Gravity Forms are you running? And are you trying to use a "total" field here in your calculation? "Total" fields are not supported in calculations.

    Posted 9 years ago on Friday May 24, 2013 | Permalink