PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Hidden field value not coming through in email for non-logged in users

Gravity Support Forums » Plugin Support » Gravity Forms

  1. webdevstudios
    Member

    I have a really strange issue I'm trying to figure out. I have two hidden fields in my form. The values are populated using the gform_field_value_ filter. If I view source on the form the values exist in the hidden field values, so that's working fine. If I'm logged in to WordPress and submit the form, the hidden values show up in the email I receive as expected. If I'm NOT logged in, the hidden values are blank in the email.

    What's weird is the hidden values are stored in GF > Entries regardless of whether I'm logged in or not. So the hidden fields are populating the proper values, and storing in GF Entries, but only showing up in the email if I'm logged in when I submit the form.

    This really makes no sense to me, so thought I would post it here to see if anyone has an idea on what the issue could be. Thanks!

    Posted 12 years ago on Thursday May 17, 2012 | Permalink

  2. Carl Hancock
    Administrator

    We've never had this reported before and i've never seen this before. Login status should have no impact on what is sent in the email notification.

    Send me an email at carl@rocketgenius.com and send me an XML export of that form (Go to import/export, select export forms and then select that form). I'll then import it, and configure it like you described (dynamically populating the 2 fields) and see if I can reproduce the issue locally.

    Posted 12 years ago on Thursday May 17, 2012 | Permalink