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How do I renew gravity forms on a website that used to be run by a developer?

Gravity Support Forums » General » Pre-Purchase Questions

  1. pjenkins
    Member

    Hi, I'm new to Gravity Forms. I have three wordpress websites that I'd like to use Gravity Forms on. One site was previously run by another developer who used Gravity Forms. Can I / how do I purchase the Devloper version of Gravity Forms and keep that site's forms running?

    Posted 12 years ago on Monday February 6, 2012 | Permalink

  2. Kevin Flahaut
    Administrator

    The license keys are linked to a specific email address and renewal notices, etc. are sent to that address. If you don't have a relationship with that developer any longer then you may need to purchase a new license key.

    Otherwise, you can have the developer initiate the renewal for you and request that the email address associated with the key be updated to reflect your email address. That way, renewals notices and other communication will come to you in the future.

    Posted 12 years ago on Monday February 6, 2012 | Permalink