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How do you do a confirmation redirect so Salesforce.com won't balk?

  1. Hey guys,

    We are prototyping a new website we plan to move to which uses WordPress. We bought your plugin to make life easy for forms building, and we are having a slight problem on how redirecting works.

    Our original form you can find at http://www.scorpionsoft.com/evaluation/. It basically does a POST directly to a web-to-case generator at Salesforce.com, and works fine.

    However, on our form generated with Gravity, the redirect from your stuff to Salesforce.com ends up with a temp "redirecting" page which is very ugly. You can see what I mean if you go to http://www2.scorpionsoft.com/evaluation/. Enter in values of the letter 'a' (except for a fake email addr of a@b.com), and you will see on submission, there is a tmp landing page that is NOT desireable at Salesforce.com.

    Is there something basic that I am missing in configuring the URL string in Gravity under the Confirmation Redirect section so it can send a POST to Salesforce.com?

    Posted 13 years ago on Friday November 26, 2010 | Permalink
  2. The confirmation redirect was rewritten in Gravity Forms v1.5. If you want to resolve this issue you can can either wait for the final release of Gravity Forms v1.5 or you can download and install the Gravity Forms v1.5 beta test release from the Downloads page here on this site.

    Posted 13 years ago on Friday November 26, 2010 | Permalink
  3. Thanks for the information Carl. I will try the beta and see how that goes.

    Do you have a general timeline for final release? Is the current beta in a state we can use it in production?

    Posted 13 years ago on Tuesday November 30, 2010 | Permalink
  4. The current beta is stable. Timeline for release is sometime in the first half of December.

    Posted 13 years ago on Tuesday November 30, 2010 | Permalink